Privacy Policy

Last updated: September 26, 2025

This Privacy Policy explains how ZenWorkspace LLC ("ZenWorkspace", "we", "us", "our") collects, uses, and protects information when organizations and their teams use our websites and services, including the ZenMeter™ assessment, therapist-validated reports, and workshops (collectively, the "Services").

🔐 Looking for security details? See our Data Practices page

1 Information We Collect

Account & Organization Data

Name, work email, company, role, optional phone, and scheduling preferences.

Assessment Responses

Anonymous answers about team experience (e.g., workload, clarity, psychological safety). We do not ask for medical diagnoses or clinical records.

Operational Data

Device/browser info, IP (short-lived logs), page views, session events, and error logs to keep Services reliable.

Payment Data

Handled by our payment processor when you pay (we do not store card numbers). During the pilot, payment may be deferred until launch.

2 How We Use Information

  • ✓ Provide and improve the Services (assessment, reports, workshops)
  • ✓ Generate group-level insights (no individual reporting)
  • ✓ Communicate about onboarding, scheduling, and product updates
  • ✓ Secure the Services, debug, and prevent abuse
  • ✓ Comply with legal and contractual obligations

We do not sell personal information.

3 Anonymity & Aggregation

We report group-level findings only, with minimum-respondent thresholds (e.g., ≥5) and suppression of small slices to protect anonymity. Free-text comments may be redacted to remove identifiers. See Data Practices.

4 Legal Bases (EEA/UK)

Where applicable, we rely on: performance of a contract, legitimate interests (product delivery, security, improvements), consent (where required), and legal obligations.

5 Cookies & Analytics

We use essential cookies and privacy-aware analytics to understand usage and improve the product. You can control cookies in your browser.

6 Sharing

  • Vendors/Sub-processors: hosting, email, analytics, payment. Bound by confidentiality and security commitments.
  • Therapist reviewers: access only to aggregated outputs necessary for their role.
  • Legal/Compliance: if required by law or to protect rights/security.
  • Transfers: we may transfer data where we or our vendors operate; safeguards apply.

7 Security

Encryption in transit and at rest, role-based access, audit logging, and secure cloud infrastructure. Details on Data Practices.

8 Retention

We keep identifiable data only as long as needed for the Services or as required by law. Aggregated, non-identifiable insights may be retained for benchmarking and quality improvement.

9 Your Rights

Depending on your location, you may request access, correction, deletion, portability, restriction, or objection. For California residents, we honor applicable CCPA rights. Contact privacy@zenworkspace.ai.

10 Children

The Services are for workplace teams and not intended for children under 16.

11 Changes

We may update this Policy. We'll post changes here with a new "Last updated" date and notify customers when appropriate.

12 Contact

Privacy
privacy@zenworkspace.ai
Security/BAA
security@zenworkspace.ai
Mail
ZenWorkspace LLC
Seattle, Washington
United States