When a company subscribes to our Services, we collect from authorized contacts: name, work email, company name, role or title, and scheduling preferences. This data is used solely to manage the account and deliver the Services.
Team members access surveys via a unique, expiring link — no login, no account creation, no personal data required. The responses collected are:
The Leader Energy Pulse is an individual check-in for managers and leaders. It collects name and email to deliver and maintain access to results. Results are private to the individual and not shared with their employer. See Section 3 for full details.
We collect standard technical data to keep the platform secure and functional: device type, browser type, IP addresses (retained only in short-lived server logs), page views, session events, and error logs.
ZenWorkspace's team assessments are built on structural anonymity — an architectural guarantee, not a policy promise. Anonymity is enforced at the data model level:
ZenWorkspace staff cannot identify individual respondents. This is not a policy commitment — it is a technical constraint. The identifying data does not exist anywhere in our systems.
The Leader Energy Pulse differs from team assessments in that the person completing it is the subject of their own results. The following applies specifically to this product:
If your organization licenses ZenWorkspace, your Leader Energy Pulse results remain private to you. They are not visible to any organizational administrator unless you explicitly choose to share them.
| Data type | How it's used | Shared with |
|---|---|---|
| Organization contact data | Account management, service delivery, communications | Internal staff, essential service providers |
| Team assessment responses | Generating team-level scores, risk estimates, trend analysis | Manager dashboard only (aggregated) |
| Leader Energy Pulse responses | Generating individual results, benchmarking (de-identified) | The individual leader only |
| Operational/technical data | Security, debugging, platform reliability | Internal staff, infrastructure providers |
We do not sell personal information. We do not use personal data for advertising. We do not share data with third parties for their own marketing purposes.
To report a security concern, contact privacy@zenworkspace.ai.
We work with a limited number of third-party service providers to deliver the platform. All sub-processors are bound by data protection agreements and are permitted to process data only as directed by ZenWorkspace.
| Category | Purpose | Data accessed |
|---|---|---|
| Cloud hosting | Infrastructure and database hosting | All platform data (encrypted) |
| Transactional email | Sending results emails and notifications | Recipient email, name |
| Payment processing | Billing and subscription management | Payment details (not stored by ZenWorkspace) |
| Analytics | Privacy-aware platform usage analytics | Aggregated, non-personal usage data |
| AI processing | Generating insights and interpretations | Aggregated, anonymous team data only |
We do not share individual survey responses or personally identifiable information with any sub-processor beyond what is strictly necessary to deliver the Services.
Retained for the duration of the subscription and for up to 12 months after it ends, unless a shorter period is requested or required by law.
Aggregated team results are retained by default for 12 months after an engagement ends to support trend analysis. Because assessment responses are structurally anonymous, there is no individual data to delete — it was never created.
Retained as long as the leader's account is active. Leaders may request deletion at any time by contacting privacy@zenworkspace.ai.
To request deletion of your organization's data, contact privacy@zenworkspace.ai. We will confirm the request and complete deletion within 30 days.
Organizations may request an export of their aggregated team results at any time. Exports contain only group-level data — no individual responses.
Depending on your location and applicable law, you may have the right to:
To exercise any of these rights, contact privacy@zenworkspace.ai. We will respond within 30 days.
We will update this page as our practices evolve. Material changes will be noted with a new "Last updated" date. We will notify subscribing organizations of material changes where appropriate.
For any questions, requests, or concerns about our data practices:
ZenWorkspace