These Terms of Service ("Terms") govern your organization's use of the ZenWorkspace Services. By accessing or using the Services, you agree to these Terms.
ZenWorkspace provides:
No Medical Advice. The Services are for organizational wellbeing and performance. We do not diagnose, treat, or provide medical care. ZenWorkspace is not a medical device or a covered entity; when appropriate we can act as a Business Associate under a BAA.
You represent that you have authority to bind the organization you act for. Keep credentials secure; you're responsible for activity under your account.
During the pilot, organizations may reserve a spot without upfront payment. We'll send a payment link before kickoff (Insight) or at scheduling (Impact). Unless otherwise agreed in writing:
You may reschedule with reasonable notice. We may reschedule due to therapist availability or operational issues, and will work with you on a prompt alternative time.
Our handling of information is described in the Privacy Policy and Data Practices, which are incorporated by reference.
Do not: reverse engineer, interfere with, or abuse the Services; upload malware; attempt to re-identify individuals; or use results for discriminatory decisions.
ZenWorkspace owns all platform IP. We grant you a limited, non-exclusive license to use the Services and your organization's aggregated reports for internal business purposes. You grant us a license to use your submitted content (e.g., logos) solely to provide the Services. We may use de-identified, aggregated data to improve and benchmark the Services.
If you give feedback, you grant us a royalty-free, worldwide, perpetual license to use it without restriction.
Links to third-party sites or vendors are not endorsements. We're not responsible for their content or policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ZENWORKSPACE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
You will defend and indemnify ZenWorkspace against claims arising from your misuse of the Services or violation of these Terms.
We may suspend or terminate access for material breach, security risk, or unlawful activity. Upon termination, your license ends; we will handle your data per Privacy Policy and Data Practices.
These Terms are governed by the laws of the State of Washington, USA, without regard to conflicts of law. Exclusive venue is the state or federal courts located in King County, Washington.
We may update these Terms; we'll post the new date above and notify customers when appropriate. Continued use after changes means acceptance.
