Terms of Service

These Terms of Service ("Terms") govern your organization's use of the ZenWorkspace Services. By accessing or using the Services, you agree to these Terms.

1 Services

ZenWorkspace provides:

  1. Bloomara™ Intelligence team assessments and analytics (group-level only)
  2. Leadership dashboards and risk estimates
  3. Facilitator-led Reset Sessions

No Medical Advice. The Services are for organizational performance and team intelligence. We do not diagnose, treat, or provide medical care. ZenWorkspace is not a medical device.

2 Accounts & Eligibility

You represent that you have authority to bind the organization you act for. Keep credentials secure; you're responsible for activity under your account.

3 Customer Responsibilities

  • Provide a team sponsor (manager or HR) and confirm team size
  • Communicate clearly that participation is voluntary and anonymous
  • Do not use the Services to identify individuals
  • Comply with applicable laws and internal policies

4 Payment

Unless otherwise agreed in writing, payment is due prior to service delivery. Taxes (if any) are your responsibility. Any promotional pricing applies only as stated and may change for future periods.

5 Cancellations & Rescheduling

You may reschedule with reasonable notice. We may reschedule due to facilitator availability or operational issues and will work with you on a prompt alternative.

6 Privacy & Security

Our handling of information is described in the Privacy Policy and Data Practices, which are incorporated by reference.

7 Acceptable Use

Do not: reverse engineer, interfere with, or abuse the Services; upload malware; attempt to re-identify individuals; or use results for discriminatory decisions.

8 Intellectual Property

ZenWorkspace owns all platform IP, including Bloomara™ Intelligence. We grant you a limited, non-exclusive license to use the Services and your organization's aggregated reports for internal business purposes. We may use de-identified, aggregated data to improve and benchmark the Services.

9 Feedback

If you provide feedback, you grant us a royalty-free, worldwide, perpetual license to use it without restriction.

10 Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENWORKSPACE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE 12 MONTHS BEFORE THE CLAIM.

12 Indemnification

You will defend and indemnify ZenWorkspace against claims arising from your misuse of the Services or violation of these Terms.

13 Termination

We may suspend or terminate access for material breach, security risk, or unlawful activity. Upon termination, your license ends; we will handle your data per our Privacy Policy.

14 Governing Law

These Terms are governed by the laws of the State of Washington, USA. Exclusive venue is the state or federal courts in King County, Washington.

15 Changes

We may update these Terms. We'll notify customers when appropriate. Continued use after changes means acceptance.

16 Contact

Questions about these Terms?